Be a part of the next big thing

Do you thrive on tackling complex challenges? Are you passionate about creating impactful solutions that drive commerce forward? Do you believe in encouraging and elevating those around you?

About us

Kustom, formerly known as Klarna Checkout (KCO), is the Nordic market leader in digital checkout solutions. Today, we support over 24,000 merchants across more than 170 countries, providing a streamlined checkout experience. We offer localized solutions in 18 markets, tailored to specific languages, currencies, and payment methods. No matter where businesses operate, we deliver a checkout experience that meets the needs of both merchants and shoppers - driving growth globally.

The role

As People Business Partner at Kustom, you play a key role in strengthening our performance culture and supporting sustainable growth. You will partner closely with leaders and teams to ensure that our People initiatives are aligned with business priorities and contribute directly to execution and results.

This is a hands-on and business facing role, positioned at the intersection of strategy and day-to-day operations. You will work alongside managers to drive clarity in expectations, strengthen accountability and ensure that our People frameworks are implemented with consistency and impact.

You will support leaders in navigating employee matters with professionalism and sound judgment, while also contributing to the continuous development of our People practices across the employee lifecycle. As Kustom evolves, you help ensure that structure, fairness and performance standards scale with the business.

The context may shift as we grow, but the core mission remains the same: to build a structured, transparent and business-aligned people experience that enables high performance and long-term success.

This role will join our People & Culture Team in Sweden for a temporary employment during a 15-month parental cover starting in May 2026.

Things you'll be doing

• Partner closely with managers in day-to-day people matters, coaching and advising on performance, feedback and team dynamics

• Lead employee relations cases end-to-end

• Ensure compliance with labour law and mitigate risk in a pragmatic and business oriented way

• Own and drive core People processes such as performance reviews and salary cycles

• Take ownership of a specialist area based on your background (e.g. Compensation & Benefits, Performance Management or Leadership Development)

• Strengthen manager capability through practical guidance and structured support

• Contribute to continuous improvement of People processes and policies

Skills and experience you'll need

• Solid experience working as a People Business Partner or equivalent

• Academic degree in Human Resources, Labour Law, Business Administration or a related field

• Deep knowledge of Swedish labour law and hands-on experience managing complex employee relations matters

• Specialist competence within at least one People area (such as Compensation & Benefits, Performance Management or Leadership Development) 

• Proven ability to independently own and execute People processes

• Experience working in close partnership with the business in a commercial, fast-paced environment 

• Strong stakeholder management skills and ability to build trust quickly

• Structured and confident in handling sensitive matters with sound judgement

We believe you'll thrive in this role if you have

• A pragmatic and solution-oriented mindset

• The ability to balance compliance and flexibility - acting as an enabler rather than a gatekeeper

• A strong sense of ownership and accountability

• High integrity and confidence in difficult conversations

• The ability to navigate ambiguity while keeping structure and momentum

Benefits 

• Robust pension plan with national and occupational components

• Excellent health insurance coverage, including long-term illness protection and salary exchange options

• Annual wellness allowance of 3,000 SEK to invest in your health and fitness

• Extra day off when major holidays (e.g., Christmas Eve, New Year's Eve) fall on weekends

• Continuous learning opportunities and professional development support

A place to grow

At Kustom, you won’t just be another face in the crowd. This is a place where we elevate each other and celebrate success as a team. We believe in our ability to create excellence — and have fun doing it!

We know we set high expectations, but we also know that the road to success isn’t a straight line. We support and encourage each other to try, to fail, to try again. Because that’s how we grow, individually and together.

Does this sound like the place for you?

About your application

• Please apply in English. At Kustom, we welcome everyone! We don’t care where you’re from, whom you love, or what kind of food is your favorite (unless we’re celebrating together, then we’ll need to know 😉!). We believe in inclusivity for all.
  

• Given the above, we treat all candidates the same! That’s why we have this awesome recruitment tool to keep track of all the amazing talents that apply - so please; apply through the system and we’ll make sure to keep you updated along the recruitment process. Please note that we can’t keep track of CVs or similar documents sent via email.

• We value your privacy! When you apply, we'll handle your data with care. Want to know more about how we use your information? Check out our FAQs at the bottom of the jobs page - we've got all the details there for you!