Be a part of the next big thing

Do you thrive on tackling complex challenges? Are you passionate about creating impactful solutions that drive commerce forward? Do you believe in encouraging and elevating those around you?

About us

Kustom, formerly known as Klarna Checkout (KCO), is the Nordic market leader in digital checkout solutions. Today, we support over 24,000 merchants across more than 170 countries, providing a streamlined checkout experience. We offer localized solutions in 18 markets, tailored to specific languages, currencies, and payment methods. No matter where businesses operate, we deliver a checkout experience that meets the needs of both merchants and shoppers—driving growth globally. 🌍

The role

As a Fraud Analyst at Kustom, you’ll be instrumental in protecting our customers and business from fraudulent activities. You’ll work closely with cross-functional teams to identify, analyze, and mitigate fraudulent behaviors across our payment platform. This role will be part of our growing risk team, focusing on building robust fraud detection and prevention mechanisms as we scale our operations.

Things you'll be doing

• Monitor transaction patterns to identify potential fraud across our merchant network
• Investigate suspicious activities and implement real-time fraud mitigation strategies
• Develop and refine fraud detection rules and algorithms
• Conduct root-cause analyses to understand and address emerging fraud trends
• Collaborate with product, engineering, and customer support teams to ensure a seamless and secure payment experience
• Maintain and improve fraud monitoring tools and processes
• Provide actionable insights and recommendations to stakeholders based on fraud investigations

Skills and experience you'll need

• Strong analytical skills with experience in detecting and investigating fraud
• Familiarity with fraud detection tools and systems (e.g., machine learning-based models, rule engines)
• Background in fraud prevention, preferably from a payment service provider, fintech, or financial institution
• Ability to identify and act on patterns in large datasets
• Strong communication skills to articulate findings and recommendations

We believe you'll thrive in this role if you have

• High degree of integrity and the confidence to make tough decisions
• Strong sense of accountability and independence
• Initiative-taking mindset and proactive approach to problem-solving
• Ability to maintain professional judgment under pressure
• Collaborative spirit while being able to stand firm on risk decisions

Benefits 

• Robust pension plan with national and occupational components
• Excellent health insurance coverage, including long-term illness protection and salary exchange options
• Annual wellness allowance of 3,000 SEK to invest in your health and fitness
• Extra day off when major holidays (e.g., Christmas Eve, New Year's Eve) fall on weekends
• Continuous learning opportunities and professional development support

A place to grow

At Kustom, you won’t just be another face in the crowd. This is a place where we elevate each other and celebrate success as a team. We believe in our ability to create excellence — and have fun doing it!

We know we set high expectations, but we also know that the road to success isn’t a straight line. We support and encourage each other to try, to fail, to try again. Because that’s how we grow, individually and together.

Does this sound like the place for you?

About your application

• Please apply in English. At Kustom, we welcome everyone! We don’t care where you’re from, whom you love, or what kind of food is your favorite (unless we’re celebrating together, then we’ll need to know 😉!). We believe in inclusivity for all.
  
• Given the above, we treat all candidates the same! That’s why we have this awesome recruitment tool to keep track of all the amazing talents that apply - so please; apply through the system and we’ll make sure to keep you updated along the recruitment process. Please note that we can’t keep track of CVs or similar documents sent via email.
• We value your privacy! When you apply, we'll handle your data with care. Want to know more about how we use your information? Check out our FAQs at the bottom of the jobs page - we've got all the details there for you!